Refund policy


Returns and exchanges

Final Sale Policy

All purchases are final sale. For hygiene reasons, we do not accept returns or exchanges. Please review your order carefully before completing your purchase.

If you receive an incorrect or defective item, please contact us so we can assist you.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at thesymera2024@gmail.com.